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Businesses must learn to buck the trend in declining job satisfaction

May 21st, 2013

The CIPD responds to the 2012 Skills and Employment Survey with evidence of how businesses and public sector organisations could learn from the voluntary sector

As the 2012 Skills and Employment Survey, published today by the Government, reveals that Britain’s employees are feeling more insecure and under pressure at work than at any time the past 20 years, the CIPD is urging businesses to consider how they can improve job satisfaction and employee engagement.

According to the CIPD’s quarterly Employee Outlook survey, which asks more than 2,000 UK employees about their attitudes to working life, engagement levels in the voluntary sector have jumped in recent months, despite prolonged job insecurity in the sector. The survey found that engagement amongst third sector employees is driven not only by an affinity to their organisation’s core purpose, where the voluntary sector might be expected to have an edge, but more importantly by open and honest management teams and cultures of mutual trust and respect, where the private at public sectors have no reason at all to lag their voluntary counterparts.

Peter Cheese, chief executive at the CIPD, said: “The decline in job satisfaction and employee engagement revealed by the Government’s Skills and Employment Survey makes for worrying reading for businesses, the economy and wider society. But CIPD research shows that the voluntary sector appears to be bucking this trend, with valuable lessons to be learned for the private and public sectors. Nevertheless, we need to take the findings of the Government’s latest survey very seriously indeed. Too many recent and spectacular failures – from the banking crisis to public sector scandals like that affecting the Mid Staffordshire NHS Trust – are almost entirely born of problems of culture.  Although profoundly different in many ways, they have common roots in issues of trust, empowerment and engagement. What’s good for people is good for business – and if we can embrace that truth to build cultures in which people want to work and are unified by a common purpose, we can not only prevent catastrophes, we can truly build more sustainable economic growth.”

Allowing working parents to share responsibility for childcare will help create more equal and diverse workforces, but the devil is in the detail

May 21st, 2013

CIPD responds to government consultation on the administration of Shared Parental Leave

As the Government’s consultation on the administration of Shared Parental Leave draws to a close, the CIPD has reiterated its support for the proposals but highlighted some technicalities that will require close attention to ensure the new system is beneficial to employers and employees alike.

The CIPD has long supported the move towards a more equal sharing of childcare responsibilities between working mothers and fathers. Mike Emmott, employee relations adviser at the CIPD, comments: “By giving men and women similar entitlements to leave following the birth of a child, mums and dads will have more choice over how they manage and balance their caring responsibilities between them, which will support female participation and progression in the labour market.  What’s more, employers will benefit by increasing their ability to maintain a more diverse workforce and retain the skills and knowledge women bring to the workplace.”

However, the CIPD recognises that the administration of Shared Parental Leave does not come without its challenges: “The devil is in the detail,” continues Emmott. “For example, different notice periods for paternity pay and leave inevitably cause confusion to both employer and employee, and add to the time required to deal with requests. We therefore agree with the proposal to align the notice period for paternity leave and pay at the end of the 15th week before the expected week of child birth.”

“The decision to allow parents to notify their employer of their leave intentions as they require them is also likely to cause many employers significant problems in planning recruitment, and reallocating staff, to deal with parents’ unanticipated absences from work.  However, the additional flexibility this will give parents is welcome and the requirement that they should give at least eight weeks’ notice for each period of leave is not unreasonable.”

CIPD Update: Labour market is a ‘battleground’ for job seekers

May 13th, 2013

New CIPD research shows that 45 applicants are chasing every low-skilled job

The Spring 2013 Chartered Institute of Personnel and Development (CIPD)/Success Factors Labour Market Outlook (LMO) survey report – published today – suggests that employment growth is set to continue in the second quarter of 2013.

The report shows that the net employment balance – which measures the difference between the proportion of employers who expect to increase staffing levels and those who intend to reduce staffing levels, has increased to +9 from +5 for the previous quarter. The net employment balance for the private sector is +21, up from +16 last quarter. This is the fifth consecutive quarter of projected growth according to the Labour Market Outlook report, which continues to accurately predict official employment statistics quarter on quarter.

However, despite these positive findings, the survey shows that with 45 applicants applying for every low-skilled job, the labour market is still a ‘battleground’ for job seekers, particularly those with less experience, skills or qualifications. The survey results are consistent with anecdotal reports of employers who report being inundated when they advertise vacancies. Meanwhile, the median number of applicants employers receive for medium-skilled roles is 29, while highly- skilled vacancies typically receive 10 applicants.

The report also shines a light on the extent to which certain groups are excluded from the recruitment process. 14 per cent of employers said they would not consider employing school-leavers and 11% would not recruit from the ranks of the long-term unemployed.

Gerwyn Davies, CIPD Labour Market Adviser, comments: “Signs of increasing buoyancy in private sector job prospects is encouraging, especially since other forward-looking labour market indicators have been equally positive of late.  Even though last month’s official figures showed a slight dip in the level of employment, these findings suggest that further employment growth is possible. However, with a projected increase of half a million people to the UK population over the next 12 months, the number of jobs being created may fail to keep pace with the population growth.  In this scenario, we could see employment rising accompanied by increases to unemployment; as the Office for Budget Responsibility expects.

“Against this backdrop, it is perhaps unsurprising that the labour market at present is a battleground for job seekers, particularly those with fewer skills or qualifications. With more than forty applicants typically chasing every low-skilled job already; there’s a danger that the stricter requirements being imposed by government on benefit recipients to look for work, coupled with the ongoing shift towards online recruitment, may lead to even more applicants for employers to consider for each vacancy in the future. It is very tempting for employers to feel overwhelmed by such a high volume of applicants and to set a high bar for their needs today.

“However, employers should see it as an opportunity to draw on a wider pool of talent for their needs tomorrow to help address skills shortages and improve their talent pipelines. Our recent report exploring employers’ recruitment practices highlights the importance of employers ensuring that they don’t inadvertently screen out candidates of different ages or backgrounds for the wrong reasons, for example, by requiring degrees for roles where they are not needed. Such an approach would marginalise young people most and add to the pool of wasted young talent”.

Also commenting, James Reid, UK and Ireland Managing Director, SuccessFactors, said:  “Long term unemployment, particularly youth unemployment, can create a ‘lost generation’ of people whose professional and personal development has been severely hampered by being out of work. The overall impact of this skills gap is a society incapable of meeting the productivity demands of a globalised economy. The whole world will suffer if we do not find a solution for this significant challenge. We must not only identify industries that will hire our unemployed, but we must also give them the skills and confidence to succeed.”

Further findings from this quarter’s survey include:

•    Expected increases in employment levels this quarter are strong in manufacturing and production (net positive balance of +16) and private sector services (+21); especially in IT (+36) and consultancy services (+25).

•    Overall, the private sector employment balance has risen to +21 from +16 during the previous three months.  By contrast, public sector employment levels are set to fall further in the second quarter of 2013 (-32).The LMO survey also finds an expected average pay settlement in the twelve months to March 2014 of 1.6%.

•    Excluding bonuses, the average pay award forecast by employers who expect to have a pay review in the coming year has fallen to 1.7% from 1.8% three months ago. The evidence suggests that it will be some time yet before pay settlements rise consistently above 2% - implying a sustained period of squeeze on real incomes given the current rate of price inflation.  However, there is evidence of upward pay pressure in some parts of the private sector, notably finance and insurance (3%) and consultancy services (3%).

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